Put your mind to rest: call Blue Best! 7× best of state winner!•Thank you to our customers across the Wasatch Front for voting Blue Best the best of SLC for heating and air for 2025!•Locally and women-owned and operated HVAC & plumbing company•4× nextdoor neighborhood fave•
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2025 WINNER

BEST OF STATE

Best of State Award

What Blue Best guarantees in writing, and what we won't pretend to

A guarantee is only as good as what's written down. Here's exactly what Blue Best stands behind on your install and your quote: the labor, the parts, the pricing, plus the few things we won't promise, because honesty is part of the deal. From a locally and women-owned and operated Utah team with decades of combined experience, headquartered next door in Bountiful.

On New Equipment Installs

When we install new equipment, the coverage is in writing: workmanship and labor on any covered failed part, parts, and a backstop for the rare bad component.

1-Year Labor Warranty

For every heating and cooling unit we install, a one-year labor warranty is included at no charge to you, covering our labor to swap a failed part and correct our work. If something we did isn't right, we come back and fix it, with no labor charge.

Extendable

For customers on a Blue Best Maintenance Plan, that labor coverage is extendable.

Parts Warranty, Registered For You

We file your manufacturer parts warranty registration for you - typically 10 years on qualifying Lennox and Amana equipment.

No-Lemon Coverage

If a major component, a compressor or heat exchanger, fails repeatedly inside the warranty period, we pursue the manufacturer replacement on your behalf instead of patching the same part again.

In plain terms: the workmanship and labor on any covered failed part are on us for a year (longer with a Maintenance Plan), the parts are registered without you chasing paperwork, and a genuinely bad component gets escalated to the manufacturer.

How A Maintenance Plan Extends Your Coverage

The one-year labor warranty above is the baseline. For every installation of a complete system, the first year of our Safety Plan is on us (upgradable at any time). On a Blue Best Maintenance Plan, the labor coverage on equipment we install extends well beyond it while the plan is active, and the higher the plan, the longer the protection.

Essential Protection

Safety Plan

Labor coverage while the plan is active (Blue Best installed equipment).

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    Install labor warranty: up to 5 years
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    Repair labor warranty: up to 1 year
Most Popular

360 Home Comfort

Labor coverage while the plan is active (Blue Best installed equipment).

  • ✓
    Install labor warranty: up to 10 years
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    Repair labor warranty: up to 3 years
Ultimate Coverage

Signature Plan

Labor coverage while the plan is active (Blue Best installed equipment).

  • ✓
    Install labor warranty: up to 10 years
  • ✓
    Repair labor warranty: up to 5 years
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    Plumbing install labor warranty: up to 20 years

Your manufacturer parts warranty (typically 10 years on qualifying Lennox and Amana equipment) is registered for you regardless of plan. The membership is what lengthens the labor coverage. Compare the plans →

The Membership Terms set out billing, cancellation, and how the warranty extension works.

On Any Quoted Work

The price you sign is the price you pay. If the job changes once we are into it, a change order requires your approval before we do the work, so there are no surprise line items at the end. Flat-rate items like tune-ups, filters, and advertised seasonal promotions are billed at their published rate.

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Sign-and-pay pricing The quoted price is the price. Any change to scope is approved by you first.

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A free second opinion on any competitor's replacement quote Bring us another company's replacement proposal and we'll review it for free.

✓

No blanket price-match We value our team's work and don't bid below our rates just to win on price. The second opinion costs nothing, the answer is honest, and sometimes it is "take their deal."

Where We Don't Make Promises

We'd rather under-promise in writing than over-promise to your face. Real-world comfort depends on things outside the equipment itself: duct condition, air infiltration, and insulation. So we won't hand you a "70° in every room, all the time" guarantee that no honest contractor can keep.

What we do instead: real work up front, the dependencies we identify disclosed so you know what affects the outcome, and a commitment to make things right when there's an issue. The 5.0 rating from 2,900+ reviews is the audit trail. That's the record of how we actually show up, not a number we made up.

Why We Don't Do Surprises

Anyone can say "satisfaction guaranteed." Committing to specifics - a year of labor, registration filed for you, change orders approved before the work, and an honest second opinion even when it sends you elsewhere - is the standard a 7× Best of State and 4× Nextdoor Neighborhood Fave (2022–2025) team is held to, and it is why we would rather disclose a dependency than dress it up as a promise.

Have A Question About Your Coverage?

Already a customer, or weighing an install? Call and we'll walk you through exactly what's guaranteed for your equipment and your quote, in writing. Ask for the specifics on your install - we'll give you the details for your systems.

Guarantee FAQ

Yes. For 30 days after the repair date, we cover our labor to redo the work. All heating and cooling units we install carry a 1-year labor warranty at no charge, and a Blue Best Maintenance Plan extends it, up to 5 years on the Safety plan and up to 10 years on 360 Home Comfort and Signature, with repair labor coverage of up to 1, 3, and 5 years on repairs performed by us while your membership remains active and a plumbing install labor warranty up to 20 years on Signature, matching the manufacturer's parts warranty term. Call 801-801-BEST (2378) and we'll confirm the coverage for your install.

We do. Blue Best files your manufacturer parts warranty registration for you.

No blanket price-match. We value our team's work and don't bid below our rates just to win on price. What we do offer is a free second opinion on any competitor's replacement quote. It costs nothing, the answer is honest, and sometimes that answer is "take their deal."

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